Laser Engraver not engraving letters or numbers completely

I just set up my ATEZR P10 Combo yesterday and haven’t been able to engrave any letters or numbers correctly. I don’t understand what I’m doing wrong I attempted to run the interval test and the numbers on that test still failed. I have never used an engraver before and just need help because I can not figure it out

The patterns suggest the laser is not focused correctly.

When you’re just starting out, reading the doc will answer some questions you didn’t know you had:

Then work through the First Project to get acquainted with the process:

The section on origins will prevent much confusion:

Welcome aboard!

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