Laser fires during materials test but not from any other files

Using my omtech 2028 60w, i ran a materials test through lightburn and all went well, but when i try to run any other kinds of files the laser traces as if it was going to do the cut but does not even fire at all. Hitting pulse on the laser works, its connected by usb to my computer.

Is it a test file with rotary connected?

yes, it is with rotary connected. I tried disabling the rotary and reenabling it, and before i performed the lightburn automated materials test the rotary and the laser were performing as expected.

Ok, I’m just a bit confused, you have an image in your C00 layer settings and rotary enabled.

If you re-establish the machine/plug to work without rotaty, isn’t it also possible to cut/engrave a regular shape?

What does your preview window show?

I hope you haven’t given up, sometimes it just takes a little longer until someone who can answer comes across the question. As said before, the more information the better.

Managed to fix it by restoring factory settings to my laser, sorry for long delays been crazy at my job lately.

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