Hello! I really could use some help! During the past month or so my laser is cutting through designs and/or off track from the design. The design looks fine on the computer but on the laser screen and cut screen it is off. I have included the photos.
PS- I purchased a new computer before this started to happen. HP Envy x360.
This looks like a communication issue of some kind. How are you connected to the laser?
If on USB try changing USB ports and/or cable. Alternatively, if you can connect through ethernet that might be a more reliable option.
If this is happening very regularly, try saving the RD file to USB and transfer the file to controller. If this eliminates the issue then again, likely a communication issue.
Agree that it may be a communication file. I am connected through the blue USB cable that came with the Boss Laser. Tried the different ports but I do not have an ethernet port on my laptop. However, we do have a USB to ethernet converter to try tomorrow.
This happens regularly, especially with more detailed designs. We try the USB to transfer file to see if communication issue.
Thanks
I tested cutting file using USB to transfer file and it cut perfectly. Thanks!
That’s great… but where does that leave you then?
So we can safely assume that your USB connection is the culprit. Are you okay with using USB for your cutting or will you be moving over to ethernet?
I’m curious, are you running the program from the computer or laser control?
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