Laser Not Firing during cutting/engraving process

1.4.04 ver newly installed on my MAC M2 laptop, opened a file that I used before and sent to the laser, goes through the process but the laser does not fire, files in memory in the laster work fine. Any advice would be appreciated**

Is it possible the min power setting is below the threshold to fire?

I increased the power setting but no change

UPDATE !! I fired up the old Macbook Air and Lightburn, and the file worked as expected, Is the a recommended version for the M2 Macbook Air?

Perhaps do this to fix that:

The software works fine in design mode and sends the file to the laser, but the laser is not firing during the cutting

Try downgrading to the version you’re using on the Macbook Air. That will tell you quickly if it’s indeed version related. Typically this is not the issue but Trocen devices are not so common on the forum so hard to say what might be contributing.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.