I have a RM750 Laser with a Trocen AWC7813 controller that isn’t being recognized by Lightburn. They specifically advertise being compatible with Lightburn. My computer recognizes a new USB connection when I plug in the laser but the software interface displays “disconnected” despite entering the parameters in manually after it didn’t auto detect the machine.
I’ve read through most of the forums for the AWC708 model and I’ve tried to connect via ethernet cable with no luck. I’ve also used two different computers to try and establish a connection and tried all of the USB ports. Currently using a Windows 10 machine.
I downloaded a firmware package update (213813b) from the Trocen website and attempted to update the AWC controller but that didn’t work either.
I have also checked all the physical connections to make sure nothing came loose during shipping.
Any other suggestions?