Laser Ortur master 2 pro - errore 1 errore 11

salve a tutti, ho il laser Ortur master 2 pro, comprato e montato nel 2021 mai attivato fino ad ieri, ho comprato ilightburn per Mac OS, ma non riesco ad attivarlo, ho aggiornato il firmware al 1.57 come da procedura seguita passo a passo. ma la periferica spesso rimane sconnessa, e quando cerco di inviare un lavoro la console risponde come segue:

hi all, I have the Ortur master 2 pro laser, bought and mounted in 2021 never activated until yesterday, I bought ilightburn for Mac OS, but I can’t activate it, I updated the firmware to 1.57 as per the procedure followed step by step. but the peripheral often remains disconnected, and when I try to submit a job the console responds as follows:

In attesa della connessione… (Waiting for the connection …)

In attesa della connessione…

In attesa della connessione…

In attesa della connessione…

In attesa della connessione…

ok

[ORIGIN: China]

[PRODUCER: ORTUR]

[AUTHOR: ORTUR]

[MODEL: Ortur Laser Master 2 Pro]

[OLF: 157]

[DATE:22:11:10 - Jan 3 2022]

[VER:1.1f(STM32F103CB).20210705:]

[OPT:VNMZHSL,35,512,3]

Target buffer size found

ok

Homing

<Idle|MPos:0.000,0.000,0.000|Bf:35,512|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4081|Ov:100,100,100|A:|H:1,7>

<Idle|MPos:0.000,0.000,0.000|Bf:35,511|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4080>

<Idle|MPos:0.000,0.000,0.000|Bf:35,512|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4081>

<Idle|MPos:0.000,0.000,0.000|Bf:35,512|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4080>

error:11

Numero massimo di caratteri per riga superato. La riga non è stata elaborata ed eseguita.

Maximum number of characters per line exceeded. The line was not processed and executed.

<Idle|MPos:0.000,0.000,0.000|Bf:35,511|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4081|Ov:100,100,90|A:>

<Idle|MPos:0.000,0.000,0.000|Bf:35,511|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4081>

Progetto caricato in107 millisecondi

$RST=*

error:1

Le parole in codice G sono costituite da una lettera e un valore. La lettera non è stata trovata.

Code words G consist of a letter and a value. The letter was not found.

<Idle|MPos:0.000,0.000,0.000|Bf:35,453|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4081|Ov:100,100,80|A:>

<Idle|MPos:0.000,0.000,0.000|Bf:35,512|FS:0,0|Pn:S|CL:0,100|PS:2,1|ER:4081,4081>

solo 2 volte la testa si è spostata di pochi centimetri per poi fermarsi con luce rossa e rossa e blu accesa sopra il laser.
come posso fare?

only 2 times did the head move a few centimeters and then stop with red and red and blue light on above the laser.
how can I do?

saluti da PISA ITALY

greetings from PISA ITALY

@OrturTech - Does OLF 157 support the $RST=* command from the standard GRBL?

I found the error:1 somewhat daunting.

$RST=xxxx
Is a GRBL base code
i dont get too why the error 1 or error 11
Only thing i can think is bad controller type selected

1 Like

Ciao John, ecco cosa ho inviato al supporto Lightburn, avevano richiesto il rapporto:

Hi John, here’s what I sent to Lightburn support, they had requested the report:

"Salve, ecco in allegato i dati di supporto scaricati come da istruzioni:

"Hi, here is attached the support data downloaded as per instructions:

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

Preciso quanto segue:

I specify the following:

La prova è stata effettuata con iMac del 2009 e MacBook del 2010 con installato sistema operativo CATALINA ( installazione da Patcher)
Provato con iMac 27 pollici del 2015 ( ne ho 3 ) il programma riconosce il laser con le corrette misure 400 mm x 400 mm mentre le prove sugli altri computer non riconosce la periferica oppure riconosce con misure di 10 mm x 10 mm.

The test was carried out with 2009 iMac and 2010 MacBook with CATALINA operating system installed (installation by Patcher)
Tested with iMac 27 inches of 2015 (I have 3) the program recognizes the laser with the correct measurements 400 mm x 400 mm while the tests on the other computers does not recognize the peripheral or it recognizes with measurements of 10 mm x 10 mm.

informazioni
verifica USB iMac dopo 2015 sistema aggiornato con lo App Store BIG SUR :

information
check USB iMac after 2015 system updated with the BIG SUR App Store:

STM32 Virtual ComPort:

ID prodotto: 0x5740
ID fornitore: 0x0483 (STMicroelectronics)
Versione: 2.00
Numero di serie: 00627E724648
Velocità: Fino a 12 Mb/s
Produttore: STMicroelectronics
ID posizione: 0x14200000 / 5
Corrente disponibile (mA): 500
Corrente necessaria (mA): 100
Corrente operativa extra (mA): 0

verifica USB iMac inizio 2009 ( CATALINA, COME DESCRITTO SOPRA) :
STM32 Virtual ComPort:
ID prodotto: 0x5740
ID fornitore: 0x0483 (STMicroelectronics)
Versione: 2.00
Numero di serie: 00627E724648
Velocità: Fino a 12 Mb/s
Produttore: STMicroelectronics
ID posizione: 0x04100000 / 2
Corrente disponibile (mA): 500
Corrente necessaria (mA): 100
Corrente operativa extra (mA): 0

Il cavo che collega la periferica al pc per IMAC 2015 sia per il portatile di mio fratello funziona correttamente.

The cable that connects the peripheral to the pc for IMAC 2015 and for my brother’s laptop works correctly.

Attendo vostre considerazioni.
Ieri ho aperto segnalazione presso ORTUR
Saluto ringraziando tutto lo staff.
Maria “.

I await your considerations.
Yesterday I opened a report at ORTUR
Greetings thanking all the staff.
Maria “.

Grazie della risposta

Thanks for your answer

Preciso che il pc IMAC INIZIO 2015 lo uso in postazione fissa per la visione delle reti televisive, vivo in collina, non arriva il segnale mezzo antenna. non posso usarlo per il laser. **Spero di non essere obbligata a comprare un pc con sistema operativo win, oppure ad abbandonare il programma lightburn. :thinking:

I specify that I use the IMAC BEGINNING 2015 pc in a fixed location for watching television networks, I live in the hills, the signal does not arrive via the antenna. can’t use it for laser. ** I hope not to be forced to buy a pc with a win operating system, or to abandon the lightburn program. : thinking:

I am told that according to the writings of the secret report GRBL is the selected controller type.

This is still very unusual. Please enter $RST=* in the Console window (followed by enter) several times to help us see that it is a consistent / persistent problem as this error is not expected behaviour.

I will ask if this is similar to a keyboard issue from last month.

Shouldnt be necessary
But i need to take a closer look
Any chance you can open ticket at Ortur Customer Support – Ortur Support Ticketing System
maybe we can schedule a remote session or similar
i dont think i ever seen this behaviour happen before

1 Like

Maria Del Sarto delsartomaria@gmail.com 16:56 (28 minuti fa)


a Gil

Aggiorno il rompicapo:

  1. ho installato macchina virtuale sul imac con catalina con sistema operativo win 10.

ho installato il programma lightburn, provato il laser ortur funziona correttamente.

ho cercato di attivare la licenza sul programma togliendola da catalina , la finestra rispondeva che non era possibile attivare il programma su macchina virtuale. altra sconfitta!!!

  1. a questo punto ho deciso di installare su macbook win 10 senza prima chiedere di annullare la licenza sul sistema catalina macbook . ora ho chiesto di attivare sul nuovo sistema operativo inviando email con allegato il file del pagamento. …spero che non sia altra sconfitta e che posso finalmente dedicarmi al programma e al laser… sono sconfortata!!!

un saluto a tutti da Pisa. Maria

to Gil

I update the puzzle:

  1. i installed virtual machine on imac with catalina with win 10 operating system.

i installed the lightburn program, tried the laser ortur works correctly.

I tried to activate the license on the program by removing it from catalina, the window replied that it was not possible to activate the program on a virtual machine. another defeat !!!

  1. at this point i decided to install on macbook win 10 without first asking to cancel the license on catalina macbook system. now I have asked to activate on the new operating system by sending an email with the payment file attached. … I hope it’s no other defeat and that I can finally dedicate myself to the program and the laser … I’m disheartened !!!

greetings to everyone from Pisa. Maria

on what regards Virtual machine licensing that woudl be an answer i cant provide, but i did read at some point it wasnt possible

I am still thorn because theres no reason why catalina shouldnt work, however if this solution seems feasable what matter is that it works

Would still be possible to try on macos Catalina and do a remote session if you get in touch via ticketing system

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