Laser stops mid job on engraving

My laser occasionally stop mid engrave, am not able to pause and resume etc. Must stop the job and restart? It only happens occasionally and does not seem specific to time, job size etc. ? As it is so sporadic, I have had a difficult time to diagnose? I have read about the static charge, but only seems to pertain to the Ortur? Is this also for the Omtech? Any suggestions much appreciated.

If you’re using USB, rather than the Ruida controller’s network connection, then: yes, USB connections are awful no matter which laser you’re using.

The usual suggestions of using a known-good USB cable, no hub (or a powered hub), and active extension cables all apply, but the best advice is to ditch USB and use the network.

Check the Sleep setting for the USB, even if you set the laptop to never sleep, you need to check the USB under the advanced settings… Often has a time out.

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