Laser won't move move on Silveback 6060

Hook ed laser up to Silverback 6060 watched video, power to laser blue light on on laser checked all limit switches, safety switch not touching
Could anyone offer any advise

Did you follow this video for the installation and setup?

In LightBurn, there may be a message in the Console window about the connection status ‘ok’ or if an Error or Alarm State has locked it out or has Auto-reset.

If the Silverback 6060 moved before installing the laser, unplug the laser module to test to see if there’s a problem with it specifically.

Disregard the second paragraph if this is a new fresh-out-of-the-box assembly.