Laser works, but won't burn?

[Snowman46 (Marc Daigle)]

Hello folks.
I’m fairly new user with Lightburn.
I have everything working and following the drawing and all, Laser comes on, but it won’t burn anything.
It’s not a hardware issue because my laser works with Laser Grbl software.
i purchased a license aggreement and all, but it still doesn’t burn? Has anybody else had this issue?
Thanks
Marc

[Rick (Technical Evangelist)]

@Snowman46

i purchased a license aggreement and all

There is no difference from the trial except the time we provide to try LightBurn. No limits in the functionally what so ever, so this is not the issue.

@Snowman46

but it still doesn’t burn?

Burn what? What are your settings? What are you trying to burn? What firmware version are you using and what ‘Device’ profile did you select?

When posting, please provide as much information about what you have, how you have it configured, what you are trying to do, what your settings are, along with what you tried and what the results are. The details matter, more is better, as something said in a mention could give really good insight to those trying to help.

How To Ask For Help

Folks, When asking for support for LightBurn via this forum, email or anywhere else, please keep the following tips in mind for the fastest and most helpful answers. Please provide these details: What machine do you have? What controller does it have , and what firmware it is running? Are you running the latest version of LightBurn? Is the issue new, or has it happened before? What kind of computer is it, and what Operating System is it running? Please note these things: Please speak in co…

[Snowman46 (Marc Daigle)]

ok, sorry for asking. Never mind. as confused as I am, you just confused me even more.
sorry for asking. I won’t ask any more questions.
thanks

[Rick (Technical Evangelist)]

@Snowman46

you just confused me even more.
sorry for asking.

Well, that was not my intent at all. I am wanting to help you, but need a bit more from you to do so, that’s all.

“won’t burn anything” doesn’t really tell us much about what has actually been tried and what the result was, beyond it not doing what you expected.

We are here to help, but you need to participate in a helpful manner as well, to get any response of value in solving the issue. Otherwise, folks are just guessing, wasting everyone’s time.

If you can provide just a bit of what you have and observe, we can help. Your call.

[LightBurn (Oz)]

Are you the same Marc I’m working with via email? We’re not trying to discourage you from asking questions, but “I have laser X and it’s not burning anything” isn’t much to work with, that’s all.

Have you tried the last suggestion I sent via email? (trying the GRBL-M3 device in LightBurn, instead of ‘GRBL’?)