When I import a JPG (or and PNG) and attempt to engrave the engraving fails; at certain lines the image offsets before recovering a few lines later. I thought this was a controller issue or related to the machine… but uploading the file and displaying it shows the image with certain chunks offset… so the controller is actually engraving what LB is sending. I used the RDWorks software and the image engraved fine (but of course no greyscale options so not useable). This suggests the issue is in creating the RD file from LB? Anyone else seen this?
Can you provide more details?
- how fast were you running the job?
- what settings were you using for the image?
- how are you connected to the controller?
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