I have an Aeon Mira 7 and was having some glitches where the laser sometimes wasn’t communicating with Lightburn. I would try restarting both laser and Macbook and sometimes that worked, sometimes it didn’t. Yesterday I couldn’t get it to connect so decided to update the OS on my Macbook to Sequoia, so now that’s up to date. It was connecting again so I thought my problems were solved. Today, I tried to import a new SVG and it keeps importing blank, even though there is a design there. No error messages. Just no design. A blank canvas. I’m saving the SVGs the same way I always have, and have tried different SVGs and nothing comes through with a design! Any Lightburn files I’ve created open just fine. I even just renewed my LB license and upgraded to the most recent version and still that did nothing to fix the blank SVGs. Not sure what else to try other than uninstalling Sequoia and going back to whatever was before, was it Big Sur? I don’t even remember, LOL. Anyone else have this problem?
UPDATE: My husband helped me with some troubleshooting and we figured out the problem is actually with DropBox! I save all my files in a DropBox folder and anything not downloaded to my computer wasn’t opening! So my problem is solved so long as I download the file to my computer while DropBox figures out their issues with Sequoia, but at least I’m back to work!