I want to transfer the license to a new computer and it takes me through the license portal, where I enter my email and password - correctly. But it requires 2FA, which I don’t know, I don’t remember turning it on. Can you help me?
I can’t login just as usual. Did you click on login or login with SSO?
Hello Uros
Make sure please you are using this portal
https://lightburn.customer.cryptlex.com/auth/login
Also, click Login not SSO
i try, with clicing on SSO, Rippling - and then reset password - nothing hapen…
Please do not Click the SSO click the blue Sign In
I Click blue Sign in and the next step is:
This is the problem. I dont have 2FA.
Get in touch via support@lightburnsoftware.com so we can help please.
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