Our School has a proxy so we cannot connect to the license server. Do you have Windows environment settings we can add to “let the software know” to go through a proxy, i.e. TI software use:
Thanks Rick, we have whited listed api.cryptlex.com for port 443 but it is still failing. Is there another port that needs to be added to the whitelist?
You will notice my computer sees your license server but gets rejected. The floating license we use works on a device if we “tether” the device bypassing the firewall. So it’s not the license key.
It looks like they are doing a port switching in transit from 443 to 63658 most proxies and firewalls will kill this connection. Make sure the *.cryptlex.com is also allowed on port 63658 as well. You could probably get away with api.cryptlex.com as long as your proxy allows port connects on 63658 which by default they would not.