On my license management page, it says that I have reached 5/15 deactivations. What happens when/if it gets to 15/15?
I have the same question. This whole system seems anti-customer practice. Its my license, sure, cap how many machines can have it active…dont sit there penny pinching database writes for swapping active machines when you run a web server with a whole forum for free…seems very anti-customer.
I’m sure they are doing this for other reasons, not to irritate their customers…
Maybe @JohnJohn can advise us…
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My guess would be license sharing. Deactivate and let your friends do the same over and over.
Remember, I said my guess.
Or, you get to 15 and the universe implodes. Probably the first guess.
I’d suspect this violates your software agreement with Lightburn… As far as I know, you can’t share you software with others.
You read that? Don’t think i have ever read one of them.
Besides, that would not stop someone who wanted to without precautions.
So you don’t KNOW the reasons, but you are already going into the “pitchfork Anti-Customer practice” ?? i am confused
The question wasnt directed your way so be confused. The reason doesnt really matter does it? Its the limitation on a deactivation which from a customers perspective is assinine.
Well… maybe
Or maybe, Lightburn been quite fair with their pricing and license seat policy, but - as all things - we can’t ever have nice things and it was being abused
So they implemented a 15 limit - which would be 10 or 20 is arbitrary - to at least have a gatekeeping of the abuse. Friend sharing, commercial sharing whatever.
Granted that they have always the ability to - if contacted - remove this arbitrary limit to anyone that would contact them with good reasons. Same as over the years they allowed 3 seats, even when license was 2 if you asked.
OR it might be you are right… maybe
Most people don’t, just like many don’t read any contracts, just sign them.
Homicide is illegal, but it doesn’t stop people from committing it either.
Contracts protect the company, not the purchaser.
@jeffreywolf @MountaineerTradepost It’s been mentioned many times on the forum that 15 was an arbitrary number picked in order to help prevent piracy. If at some point and time you reach the 15 limit from moving and changing machine, you can contact support@lightburnsoftware.com and tell them what happened, and they can bump that number up. They are not trying to force anyone to repurchase software or anything, just trying to protect customers and themselves from piracy, key stealing, etc.
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Thank you for the answer. I was just curious what it was about, and what happens when it hits 15. If I would have known that people were going to go half ballistic like they did, (IMO) I probably wouldn’t have asked.
Nah you good!! 
All questions are worth asking, Except… meaning of life of course. We all know is 42
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Thanks for the Ping @jkwilborn (Jack)
We do this to prevent abuse. If you hit the limit for whatever reason, reach out to us. We’ve bumped this default setting up for several special cases.
If / when you get to that number of deactivations, please reach out. We make a point of not being anti-customer and if we’ve got it wrong - we’re willing to listen.
I would consider this an abuse case. It will show as such in the Licence tools we use internally.
Thank you.
You know where your towel is…
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