Good evening, initially I downloaded the trial version for my new DSP based machine, with which I have been working and testing the software, I activated my purchase license on the desktop computer, until everything is ok, when I restart the version of purchase I discovered that it detected my other laser based on gcode “snapmaker”, so I activated it too, but it no longer detected the main laser machine based on Ruida, so I entered it manually, working perfectly, today the version of the Laptop that I have at side of the expired machine, without remembering that I had it in a trial version, and knowing that I have up to 2 terminals, put your key number to activate it, my surprise was that when I went to detect my machine it told me that I did not have the DSP version active, which I’ve been working with and why in the end I decided to buy the license, I don’t understand now why it won’t let me activate the license if it has been working.
In the same way I cannot send files to the machine because either it tells me that I do not have DSP activated or it simply does nothing, after reading this forum I will try tomorrow to install the versions indicated, if it were something else I would appreciate the comment. Thank you.
