Lightburn 0.9.20 crashs on Startup on Mac 11.2.1

LightBurn Software Questions OS Specific
1

MacOS 11.2.1 (updated after the crashs started)
Lightburn Version 0.9.20 (tried with 0.9.19, same result).
No Laser attached, its a PC for preparing the files.

What can I do?

maybe this part of the crash-report could help?

Process: LightBurn [4589]
Path: /*/LightBurn.app/Contents/MacOS/LightBurn
Identifier: com.LightBurnSoftware.LightBurn
Version: 0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: LightBurn [4589]
User ID: 501

Date/Time: 2021-02-17 17:00:48.580 +0100
OS Version: macOS 11.2.1 (20D75)
Report Version: 12
Anonymous UUID: D96F1B78-8941-5DFF-E2AF-F208883CD5B0

Sleep/Wake UUID: B6105905-F6E9-4B45-A936-5CDC714A0AD9

Time Awake Since Boot: 2900 seconds
Time Since Wake: 1000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000030
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [4589]

2

Thank you for reporting this.

@LightBurn

3

but what can I do (at least what can I try)?
I have some projects in my pipeline to be prepared on that PC and need the software running.

I could send you the full crash report, if it would help. Just don’t want to post it into this forum…

4

I suspect that you are running in a different language and have not set up a device yet. If so, this has already been found and fixed. For the moment, if you switch your language to English it should start up. Then you can configure a machine, and then switch your language back to your preference.

The problem is that the language settings are applied on startup, and if you haven’t configured a laser, there was a bug in the code that applies the new language to the interface, trying to set the text on part of it that is not created until after you have a laser set up.

5

very sad - that didn’t work.

I already set up a laser before (it worked for weeks on that machine).
Today, I did as you told - set the language to english and tried (after reboot), but with no success. Same crash as before

Process: LightBurn [1209]
Path: /Applications/LightBurn.app/Contents/MacOS/LightBurn
Identifier: com.LightBurnSoftware.LightBurn
Version: 0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: LightBurn [1209]
User ID: 501

Date/Time: 2021-02-18 20:04:40.088 +0100
OS Version: macOS 11.2.1 (20D75)
Report Version: 12
Anonymous UUID: D96F1B78-8941-5DFF-E2AF-F208883CD5B0

Time Awake Since Boot: 190 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000030
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1209]

VM Regions Near 0x30:
→
__TEXT 10aecd000-10c286000 [ 19.7M] r-x/rwx SM=COW /Applications/LightBurn.app/Contents/MacOS/LightBurn

6

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