Lightburn can't find my laser please help

Hello, lightburn can’t find my laser, I have a new 30W Raycus Fiber Laser I did also select the box for EZCAD2 galvos, but then it says “BJJCZ USBDevice Install failed” I have installed Ezcad and it works fine, I am using windows10 but I would like to buy Lightburn so I downloaded the 30 day trial I would appreciate any help thanks

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