Lightburn Crashes!

Please Help. Lightburn crashes everytime I try to save the GCode, run the code, or attempt to preview the project. Couldnt happen at a worse time. I have a customer product due in 24 hours. I went so far as deleting files from my computer, uninstalled, reinstalled, tried running previous version (1.1.03). Im at my wits end…The data below was pasted onto my clipboard by lightburn.
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

LightBurn should not crash, so thank you for this report. Please also share the full report generated by Windows when you get this crash.

Is this the first time you are trying to use LightBurn, or have you had success using it in the past? If you have had success previously, which version of LightBurn and OS were you using?

Investigating further… :slight_smile:

I’m not so IT savy :frowning: Windows itself isn’t crashing Lightburn just shuts itself down as if the app were closed. The only thing other that I’ve noticed with this problem is a notification window pops up while I’m waiting for the save window or the preview to populate that states “rastoring images/vectors,” window pops up Ive been using lightburn without any problems for about 6 weeks now until today. I’m on an older computer (originally windows 8, been upgraded to windows 10 with a SSD)

You said “the project” - Is this any project, or a specific one? If it’s a specific one only, can you attach it here (or just email it to support@lightburnsoftware.com) so we can have a look?

So stressed over this project I didnt think to try another… My vector projects appear to be functioning normally…See attached…
Tanya Sign.lbrn2 (2.5 MB)

Are you using the 32 bit version of LightBurn, or the 64 bit?

I’m using the 32 bit version

That could be the issue. The image is quite large, so the instructions to send it to the laser get very large. You have a couple options here:

  • Install and use the 64 bit version instead (which allows it to access a LOT more memory)

  • Reduce the DPI setting you’re using (it’s set to 381 right now, which is quite a bit higher than most lasers are capable of - 318 is common for diodes)

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