Lightburn doesn't connect to BOSS LS 1630

[Rick (Technical Evangelist)]

@markj

a tech number

Why doesn't LightBurn have a phone number?

I feel like folks don’t understand why we don’t publish a phone number, so I’ll try to explain: With email or the forum, we can have ‘canned responses’ that cover 90% of what people ask, and sprinkle those into our replies, while answering the other 10% the old fashioned way. We encourage people to use the forum for this reason, but here other users can handle the really easy questions, or the ones that we can’t answer because we don’t have that hardware, experience with that kind of job, etc.…

@markj

LIghtburn automatically recognized and installed the laser.

“automatically recognized”? What does this mean?

@LightBurn

‘Find my Laser’ doesn’t work over Ethernet, only USB…

If you are connecting via Ethernet, you’ll have to manually configure the device in LightBurn, and provide the IP address of the laser when you do that. Read here: Create Manually - LightBurn Software Documentation

Did you define a Device Profile as described in the process above?