Lightburn doesn't open (LightBurn 1.7.x -- After Windows Update)

LightBurn Software Questions
20

Hi Jerry,

Try starting LightBurn again, and then use Event Viewer to look in your Windows Application Logs for any errors relating to LightBurn.exe.

One way to do this quickly, is to open the Windows Run dialog (Win+R), and paste in the following command:

powershell -Command "(Get-EventLog application -After (Get-Date).AddDays(-7)|Where-Object{$_.Source -eq 'Application Error' -and $_.Message -like '*LightBurn.exe*'}|Select-Object TimeGenerated,Message -First 3|Format-List)|clip"

If any recent errors are found they will be copied to the system clipboard so you can just paste them here. In the example given below, we see that LightBurn had trouble using ‘MSVCP140.dll’ which is part of the Visual C++ Redistributable Package.

TimeGenerated : 11/12/2024 11:18:44 pm
Message       : Faulting application name: LightBurn.exe, version: 0.0.0.0, time stamp: 0x671a49b1
                Faulting module name: MSVCP140.dll, version: 14.29.30133.0, time stamp: 0x60ff28cc
                Exception code: 0xc0000005
                Fault offset: 0x0000000000013020
                Faulting process id: 0x0x3ba0
                Faulting application start time: 0x0x1db4bb60e6d6dbf
                Faulting application path: C:\Program Files\LightBurn\LightBurn.exe
                Faulting module path: C:\Windows\SYSTEM32\MSVCP140.dll
                Report Id: 392ab792-d9c8-41c8-b177-f1017150283e
                Faulting package full name: 
                Faulting package-relative application ID:
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