Rut_Row
(Ken Kyler)
November 24, 2021, 9:36pm
1
This is sporadic and I can’t reproduce it at will. Frequently Lightburn stays running in the background after I close the application. I can tell because the fan on my laptop runs excessively when that happens. I have to open the Task Manager and terminate the process.
Windows 10 on an HP laptop
Rick
(Technical Evangelist)
November 25, 2021, 1:06am
2
When you do this, which process are you terminating? What is it called? Below are tow posts that you could be seeing.
Picked this out of another post from Oz:
COM Surrogate is the Windows process that runs the thumbnail preview tool, so that’s what is holding on to the files for some reason. I’ve seen a couple others with this issue, but I’ve never had the problem myself, and haven’t been able to figure out what causes it. Everything I’ve found online so far suggests this is an issue with Windows itself - I’m still reading to see if I can track down why it’s happening.
Try changing the View in the windows fi…
LBFileDialog is a process that was created to fix issues with thumbnail previewers on some Win64 systems crashing LightBurn.
If you go to the LightBurn program folder and rename or delete LBFileDialog.exe, the program will fall back to using the built-in file dialogs. I’ll have a look and see if I can find any way for the Save As to fail. Are youu just trying to save a project file?
1 Like
Rut_Row
(Ken Kyler)
November 25, 2021, 11:26am
5
I terminate the file named LightBurn.exe. I did not look for a “COM Surrogate” or “LBFileDialog” so I’m not sure if they were listed or not. BTW, I’m using LightBurn 1.0.04
system
(system)
Closed
December 25, 2021, 11:26am
6
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