Lightburn is not behaving as expected. I have another one that works fine

I have two lasers and two lightburn accounts on two separate computers (one for each machine) one is working fine. The other one the mouse pad is behaving oddly and the layers are maflunctioning (mouse pad works fine outside of Lightburn). I cannot upload any images without them being distorted (mostly in terms of fills), not printing in layer 00, or not responding properly to layer changes. The other computer and machine work fine. Do I need to uninstall/reinstall Lightburn?
Thank you

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