Lightburn longer functions with my xtool X1 Pro

[AQERHAESGWJFHMKUJ (da67bears@yahoo.com)]

I found this post with a user with the same problem. The post closed without resolution. Please help. I miss lightburn.

LightBurn absolute coordinates stopped working with xTool D1 Pro

I used xTool’s XCS software running on a Mac to update the firmware. Not sure when I did that relative to when this problem appeared. Waiting for connection… ���!��!��ok M116 X0 Y20 ok M116 X0 Y20 Homing M100 xTool D1Pro ok ok ok M2002 0.0.0.0 start_home x left limit trigged start_home y up limit trigged MPos:0.000000,0.000000,0.000000 M28 M2001 0.0.0.0 Just: $# ok appears.

Hoping I can find someone who has had this issue that can talk me through it or send me in a new troubleshooting direction.

I’ve had this D1 pro for a few years. I have really enjoyed it. I have the extension and a rotary as well. I have not had any issues that I have not been able to figure out. It had been running fine with no noticeable issues leading up to this currently vexing issue. Once I got proficient on Lightburn(LB), I have used almost exclusively. The laptop I was using to run Xtool Creative Space(XCS) and LB recently went bad and i had to replace it. It was a Core i3 and and worked fine for LB and XCS but wasnt powerful enough to upgrade to windows 11 so it ran windows 10. It finally died and I replaced it with a HP Celeron n4120. I loaded XCS onto the new laptop and I have sicne been unsuccessful in returning LB to its previous operability. I have assumed it’s a XCS software or firmware issue. I have gone back and forth with xtool tech support but I ultimately failed at identifying symptoms that pointed to XCS.

The quick problem statement is:

I bought a computer and loaded the latest versions of xcs and LB and validated latest version of firmware. Since changing, I have not been able to engrave or burn using LB. LB will frame correctly but not process correctly. When I press start, the laser head fan cycles and the head immediately travels to the home position.

Prior to changing computers, while using LB I had been getting intermittent limit switch alarms after the completion of whatever operation. It never effected the cut or engraving, I would press the button to clear the alarm and didn’t think much of it.

In XCS, I have also experienced intermittent limit switch alarms but I have been unable reproduce and catch in a picture.

I have suspected its a driver, firmware, or motherboard issue. I have the latest driver. I bought a new board from xtool and installed with no change.

[karlbunker]

Have you tried using the other coordinated options besides Absolute coordinates? That’s the only thing that worked for me when I was having a similar problem.

[AQERHAESGWJFHMKUJ (da67bears@yahoo.com)]

Well funny you ask… Before all this I typically used absolute coordinates in Lightburn. When I started catching the error and began troubleshooting, in the back and forth with xtool support I found out XCS will not allow absolute coordinates with the extension selected at all. Xtool claims that’s by design which seems like bs to me.
More clues though…When I select laser flat in XCS and close XCS and start Lightburn, a cut or engrave command results in Lightburn software locking up and the laser energizing at full power requiring me to press the stop button on the laser frame.
Im running all XCS right now and cant get any errors to go back to xtool about.

[AQERHAESGWJFHMKUJ (da67bears@yahoo.com)]

To be clear, i get the locking up error when in XCS I have absolute coordinates selected and also do not have extension selected.
When in XCS I have extension selected, absolute coordinates radio button is grayed and relative coordinates selected, I close XCS and into Lightburn, result is the fan runs and the laser drives to the home position.