I’ve been successfully running Lightburn on a 13" M1 MacBook Pro. I just upgraded to a 14" MBP running Monterey, and Lightburn immediately crashes on launch. I’d copied over my old machine via Migration Assistant, and when Lighburn wouldn’t launch, I grabbed a fresh copy of 1.0.0.4, which does the same thing.
I just double-checked and my 13" M1 (which I had to bump to Monterey to do Migration Assistant) seems to work okay as well; not sure why the 14" M1 Max isn’t working…
me neither but My Mac Guru has told me not to go to Monterey yet from Big Sur as there have been a lot of issues with Macs not working. Mine is the latest M1 chip 2021 MBP came with Big Sur , should be ok but Im holding off for the moment.
Sorry, not sure – I just pasted the line '/usr/sbin/softwareupdate --install-rosetta --agree-to-license/usr/sbin/softwareupdate --install-rosetta --agree-to-license" (without quotes) into terminal and it worked. You might try asking on the Reddit post linked there.
Well I have not upgraded yet but its entirely up to you, my friend has said its ok to upgrade now so feel free. I will when I have time.
I would stress that you do a backup using carbon copy cloner or similar of your current drive and ensure your mac can boot from the backup before you upgrade. If you dont and the upgrade fails you could have a problem otherwise. Have fun.
Hoping for some help please. As there was a new version of Lightburn available today. I downloaded it and went on to install on Mac OS Monterey 12.0.1. (Just a note the previous Lightburn version I installed on the same MacBook Air in August was working perfectly) However I am getting this error message and when I check the instructions on the Lightburn site it does not describe getting around this new error notification. I would really appreciate any help as I have projects to finish for Christmas.
Hi sorry I was trying to attach a screenshot but couldn’t find anywhere to do that. The message I get is copied below. It is a different message to the one mentioned in your link
“LightBurn” can’t be opened
because Apple cannot check it
for malicious software.
This software needs to be updated.
Contact the developer for more
information.
Safari downloaded this file today at
23:25 from objects.githubusercontent.com.
It’s effectively the same message. Go ahead and try the steps listed in the link for launching for the first time. That should work. If it doesn’t come back with a screenshot of the error message.
You can attach a screenshot into the editing window by dragging and dropping an image from Finder or by pushing the up arrow icon.
Hi This is the message I get. As you’ll see there is nowhere to click open. I have followed the instructions which worked fine until this upgrade to Monterey
Can you show a screenshot of what happens when you right-click or control-click on the application? You should get an open option at that point. Are you saying it’s not appearing there?
The instructions from Apple for Monterey are identical to ours:
I suspect you’re either trying to launch LightBurn directly from the download location without first copying it to your Applications folder, OR you’re trying to double-click to launch it, instead of holding Control and clicking;
In the documentation link I provided above for MacOS installation, there’s a video walkthrough of it that is very clear. Can you verify for me that you’ve followed that exactly?
Hi Sorry for the delay in replying. Yes I can confirm I followed your instructions to the letter. This worked when I first installed on the previous OS system. My issue started when I had installed Monterey. I was running Lightburn just fine until it said there was a new version. I foolishly let it download the new version of Lightroom and delete the old version. When I tried to run the new version following the instructions all I could get was the error message I added above. I did manage to use Time Machine to wind my Mac back to pre download of the new Lightburn and have been using that since. However I would like a resolution as I would definitely like to keep my version up to date.
Many thanks
The dialogue box you posted is the dialogue you would get if you tried opening the application through double-clicking. In order for this to work you need to specifically avoid opening the conventional way.
If you right-click or control-click the app icon you will get an option list that includes “Open”. If you select Open it will present you with a new dialogue explaining that the application is from an “unidentified developer”. Click “Open” on that dialogue and the application should open. You should not have to do this again for LightBurn.
If this is not working can you send screenshots of what happens with right-click? And what the dialogue box looks like if you click open after right-clicking?
