Lightburn recognizes Laser but can't move it

Hi, brand new user here. I have an Ortur Laser Master 2, and i’m on mac. In Lightburn I’ve connected the device and it says its “ready”. However on the laser itself, other than the LED lights which do turn on, there is no indication of anything, sound or power. Telling it to go to Origin or home does nothing. Maybe I missed a connection somewhere? If anyone has advice, please advise.

Thanks in advance

you have good opportunities to find a solution here :wink:

Found the solution here:

Laser wasn’t fully plugged in, LEDs were getting power from USB connection.

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