Lightburn software crash

Masking an image then crashed. Unable to preview an image now. Keeps rastorizing and stays at 20% then crashes.
Might have been too high of DPI setting when adjusting the image.
I sent an email to and am hoping for a prompt and professional response from you both. You have the crash attachment so a intelligent response would be expected.
So does this require an uninstall and reinstall???
I’m unable to preview anything now regardless of the type of image imported.

Thank you for reporting this. We have received your email. Forwarded to our development team for review and response, as mentioned in my reply to your email. :slight_smile:

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