LightBurn Update - Mac won't connect

I looked through the other forums, but couldn’t find a clear answer. I just updated both my Mac and LightBurn. I know have the 1.4.03 LightBurn software and my Mac is Sonoma 14.5

I’m attaching an image, but this computer with the older software worked fine with LightBurn. With the new software, I get booted out of LightBurn and the laser won’t connect.

It’s trying to connect to my bluetooth headphones? And the other ports always say Waiting for connection or Port already in use.

It’s incredibly frustrating and I don’t know how to fix it. Any help would be greatly appreaciated!

When you originally installed, did you get the USB to serial kernel extension? At least since Mojave, the Mac has had native support for the CH340 USB to serial chip. The latest releases of the Mac OS use a different way of doing kernel extensions and the one you installed previously may have a conflict. I suggest uninstalling that extension and see if you can connect after that. It’s working fine for me without the external kernel extension. I don’t know if your laser uses the CH340 chip, but, if it does, this may be the cause.

Try this please

Open a terminal
Type this command
ioreg -p IOUSB
Press enter

Unplug laser USB cable
type it again and press enter
ioreg -p IOUSB

Take a screenshot and send it please?

Could you elaborate on the kernel extension? How would I install/uninstall that? Thank you!

There have been multiple versions of the kernel extension to support the CH340 devices. However, if your laser doesn’t use one of those devices, my advice above isn’t relevant.

You need to look in both /System/Library/Extensions and /Library/Extensions for one of the below:
osx-ch341-kext
usbserial.kext
ch34xsigned.kext

If you find any of them, you can remove them by going into a terminal session, navigate to where you found it and issue one of the below commnds, depending on which, if any, you found:
sudo kextunload ./osx-ch341.kext
sudo rm -rf osx-ch341.kext

sudo kextunload usbserial.kext
sudo rm -rf usbserial.kext

sudo kextunload ./ch34xsigned.kext
sudo rm ch34xsigned.kext

I hope this helps.

Thank you! I found the extension, and uninstalled it, but unfortunately it still won’t connect. I appreciate your time!

This was what I got: USB2.0-Serial@14200000 <class AppleUSBDevice, id 0x100000995, register$

Are you using an Apple Silicon Mac or an Intel Mac? Mine is an Apple Silicon; I have another Intel Mac which I haven’t tried to connect, yet. I’ll see if I can try it tomorrow and let you know. If you are using Apple Silicon, you might try to reinstall the OS (won’t affect your user data, only the OS); it should reinsall anything that is missing.

I did check this morning. I can connect and run my laser using either Intel or Apple Silicon (M1) with no issues. Neither has a third-party kernel extension installed. The Intel one is running the latest supported by that machine, Monterey, while the M1 is running the latest Sonoma OS.
Check with the manufacturer of your laser to see what speed they want. Mine uses 250,000.

Try changing the Baud Rate in Edit → Device Settings for newer boards is 230400 and for older boards is 921600. You may need to do a power cycle.

Hey! So I ended up fixing it by installing a CH34 extension on my computer. Unfortunately, I had to get a new computer for unrelated reasons and am having the same problem where my laser won’t connect. The new computer is a M3/Apple Silicon. I tried downloading the other thing that worked last time, but it didn’t make a difference. I also tried looking for the extensions you mentioned previously, and I couldn’t find any of them in my system. Should I uninstall the extension I downloaded? Or change the speed?

I’m now receiving this with the device plugged in: USB2.0-Serial@01100000 <class IOUSBHostDevice, id 0x100000ef4, registe$

You should not need the CH34 extension; it is most likely due to the speed. What is the speed needed from the manufacturer of your laser>

The baud rate? Its 921,600, but I’m not sure how that will help my laser cutter connect. It’s currently not giving an option other than cu.usb and cu.Bluetooth to connect the device. Neither of those work unfortunately. They both just say waiting for connection

You change the speed in LightBurn.

Ok, so if I go into device settings and change the speed, it’ll help my Mac connect?

Yes, I would hope that will do it. If the speed doesn’t match between LightBurn and the laser, it will not be able to communicate; they have to match.

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