Try this for me, please
Visit this page - download both redistributable
https://aka.ms/vs/17/release/vc_redist.x64.exe
https://aka.ms/vs/17/release/vc_redist.x86.exe
Install and update your C++ Redistributable
Once done - run 1.7.01 installer again
If it doesn’t work - could you please go to the Start Menu and type
Event Viewer
On the left side of Event viewer, click Windows Logs, then Applications
Do you see any Big Red error related to Lightburn.exe? If so, could you share some screenshots of the “general tab” below the list that describes the error?
Easier to maximize the full Event viewer so all is readable.
