My LB files won’t save unless I save them constantly.
If I miss the boat, I can’t do any work with the file and can’t save it so I must x it out without saving.
LB asks if I want to save and I say yes, but nothing happens.
I don’t even get an error message telling me that I can’t save the file.
Is there a fix for this?
I’ve never heard of this. Are you possibly saving to a cloud drive type of solution?
What operating system are you using (Windows/MacOS/Linux?)
Please go to ‘Edit > Settings > File Settings button (bottom left) > Use External Load/Save Dialogs’ and let us know if that solves your problem. As @berainlb noted, if you’re saving to Google Drive/Dropbox/other remote storage they have been known to cause issues in some cases.
Nope.
My post must be 10 characters and that’s why I am writing this part…
I’m already set to that.
I am a high school teacher and my students have this issue as well.
We have a subscription with roaming seats.
Could that have something to do with it?
I’m using Windows 10 Education on this particular computer.
Hi Leslie,
Please try the following:
- browse to the C:\Program Files\LightBurn folder
- locate the file called LBFileDialog.exe
- rename it to something else (just add .bak to the name, or whatever you like)
- try saving again, and let me know if that behaves any better
It doesn’t exactly look like that. Should I rename the one called, “LBFileDialog”?
Unfortunately Windows still hides extensions of known file types by default (probably the most ridiculously stupid default in Windows ever!). To disable this you need to uncheck the ‘Hide extensions for known file types’ checkbox as in the screenshot below:
Then click the ‘Apply to Folders’ button.
Yes, that’s the correct one.
OMG!!! It looks like it worked! Thank you thank you thank you!
By renaming that file you’ve effectively flipped to using Internal instead of External save & load dialogs.
The likely culprit is your domain policy for the computers. You mentioned that you’re a teacher and running an education version of Windows. On school systems there are often additional security settings enabled, and a common one is not allowing software to run other executable files.
In LightBurn when you have ‘External’ file dialogs chosen, it’s running a small executable program to display the file dialog. It does this because some systems have bad file previewers that can crash the file window, and running it as a separate app prevents a crash in one of those preview tools from taking LightBurn down with it.
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