LO-X7 not able to connect via USB

LightBurn Hardware Compatibility Trocen AWC controllers
1

I have used LB with my Ruida laser with no real issues. I never really tried my LO-X7 until now that it supports USB. The find Laser option does not find any devices. I set it up manually but only get the file transfer failed pop-up. LB does not control position or file look up. LaserCad (7.43) does still connect fine and not running at the same time as LB.
DSP ISP 192.168.255.255
DSP version 1.15.1.25
LB-09.01

2

Have you used the X7 with Ethernet? It’s possible that their USB id is different than the Trocen default, so I would need to add it, but I don’t have an X7.

Do this:

  • Help > Enable debug logging
  • run the find my laser tool
  • quit
  • email me the file called LightBurnLog.txt in your documents folder. Send to developer at LightBurnSoftware dot com

I might be able to get what I need from that.

3

Thanks for the prompt response, the log has been sent