Hi so owning the LX1 Max for the longest time I could not get it to connect to the computer. Recently I have tried trouble shooting the machine and got it to kind of work as it would disconnect once connecting. Now I have gotten it to stay connected by connecting it before it does it’s setup with the laser. Now when trying to connect the machine to the software the design space does not connect and show an error code and Lightburn just says Port failed to open already in use? Which it is not already in use nor am I using bluetooth with it while connecting it. I tried contacting support for the first issue and they were of little to no help as I figured the first issue out on my own. And when contacting about the second issue they are now recommending things I have already tried. So to try and figure out something I came to here and am now hoping that maybe someone has the same issue and has the answer or has something I may have not tried yet.
Please if anyone has any helpful advice it would be most appreciated!