Hey,
does anyone know if it is possible to run lightburn on a surface pro x which has an arm processor?
I can start Lightburn and use it but my laser doesn’t do anything.
In the console is an error: Waiting for connection. The port failed to open - already in use?
Connecting to a laser engraver is a common hurdle with most computers and most often not a deal-breaker.
Are you connecting to your Laser engraver with a USB Cable?
Is it the Atomstack A10 Pro listed in your profile?
If you set up your screen so you can view the Laser window and the Console window at the same time, you can check to see if changing com ports allows the Windows 11 device to connect.
In the Laser window, click the bottom middle button that says Auto, or a COM port and see which options are available to you. Click one of the options and wait a few seconds. If you see nothing new in the Console window, test other COM ports.
If the Windows 11 device doesn’t connect, check to see that other software that might be using the engraver isn’t running. LaserGRBL and many others will hang on to your USB port and not release it to allow LightBurn to connect.
The next thing to check is the installation of the CH340 driver.
Please click this link, then the wide blue button lower right when the page loads up.
The correct button has a cute cloud / down arrow icon next to some Chinese Characters. That will download the Windows 11 driver for the chip in the Atomstack that communicates via the USB port.
With the driver installed, the engraver may connect right away. If not, test the USB connection by stepping through the available ports as above.
I don’t believe that a restart is necessary to reset the USB ports after the driver is installed but it’s a good last step if it’s still not connecting.
Please let us know if/when you’re successful and at what point the engraver connected for you.
You are the best! Thank u very much!!!
The first steps didn’t work but as I downloaded and installed the CH340 driver my laser connected.
Great! Thanks!
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