Misfire on my laser

What is happening here in this picture? I am new to the laser thing so I am sure there will be more questions later.

I assume the lettering is a simple text field in a script font set to Fill mode and you’re engraving on something like faux leather. The white areas are where the laser is active and has burned away the purple color.

If that’s the case, then it looks like a bad high-voltage power supply to me, because the laser is firing when it should not.

If this is a new machine, get OMTech involved right now so there is no question about when the problem started.

Their tech support script will have you work through a bunch of annoying and largely meaningless tests, but they should eventually send you a replacement power supply.

Thks for the info. I will call them Monday.

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