Im not sure if this is the right place to ask but i think it is driver related or bad usb. When i type or insert a box to do a small test on the Lightburn grid. The mopa laser will just start lasering, im not ready or finished with creating. It will just start. Also i cant stop it. It will not close in light burn. i have to turn the machine completely off to stop it. Any ideas?
Windows 11
Monport 60
Hello and welcome to the forum.
This thread really doesn’t match your issue, so a new thread should have been created. Maybe @JohnJohn or someone else from Lightburn can move it to a new thread with a proper description.
First thing would be to ensure Lightburn is talking to your laser.
In the laser window, on the top left, does it say ready, disconnected or?
When you created a device, did you import the vendors configuration file? Mine was named markcfg7. It contains all the important information about your laser, such as laser source type, it also contains lens correction information.
I’d think configuration, there is no reason it would turn on by itself.
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Close enough… and we can move stuff around as needed.
Welcome!
Thank you for reporting this.
The laser shouldn’t begin engraving before you’re ready and without you commanding it to begin.
I’d like to capture what’s happening so we can reproduce the behavior and prevent this from happening to you again, and prevent it from happening to others as well.
Is your computer using a standard US-English Keyboard? I’m asking because some users report that some keyboard shortcuts change with the keyboard key definitions. Some of the more unusual keyboards can generate surprizing changes.
Are you connecting to the Mopa laser through a USB Hub? It’s possible that other USB devices are causing it to activate through the hub, but it’s very unlikely.
If you’re willing to help us capture the cause of this, open your project in LightBurn, Click Help, then select ‘Enable Debug Log’.
Click Help again to confirm that ‘Enable Debug Log’ now has a check mark beside it. LightBurn is now recording keystrokes and program actions into a local file. LightBurn only records steps when users request it.
Also, please jot down a few notes so that someone here can copy your steps and reproduce this unwanted start behavior. Every little bit of information helps.
Go through the steps that activate the Mopa laser (without the command for activating it.
After the laser activates, shut off the laser.
In LightBurn, click Help, click ‘Enable Debug Log’ again to un-check it. This should have captured a good part of the info.
You should now have a LightBurn Log file with a ‘.txt’ extension in your ‘Documents’ folder on your computer. If you’re willing, please drag and drop that file into a reply here or use the ‘upload’ button’ (Up arrow pointing away from a rectangular box) in the top row of the ‘reply box’ on the forum to attach the file to your reply.
Thank you This seems like a serious safety issue. I’d like to catch it as soon as we can.