My computer says there is a problem sending data to laser. Machine is busy or paused

First time user, my computer is connected to laser via usb cable, put in first design and press start button and I get a message saying there is a problem sending data or laser is busy or paused.
What am I missing? Thanks in advance.

In console window type in $$ then enter and paste output, please.

What do you mean by type $$ on the console window if you are using your laptop

Here.
image
What com port are you using?

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Possibly an easy thing to try is to replace the USB cable with a known high quality cable fitted with a ferrite bead. While its always best to start with a systematic fault finding process, starting with the $$ output as above, this can be a quick way of eliminating one possibility - the cheap usb cables supplied with hobby machines are often less than ideal.