My Creality Falcon2 laser engraver has had its working area reduced.

Good morning, under normal conditions my laser had a working area of ​​400x410, but after the last software update, this working area was reduced.
I have checked all the parameters in the software and they are correct, I have performed a factory reset and the problem still persists.
Do you have any recommendations for solving the problem?

Thanks

Can you explain what brings you to this conclusion?

Are you seeing the Machine Size Mismatch similar to this one when connecting the machine?

This is a newer warning that appears if your Device Settings in LightBurn don’t match the firmware settings on your controller.
Selecting “Read More” should bring you to the page linked above with a detailed explanation.


It’s not clear what you did exactly when you “performed a factory reset”. Can you give us more context, and let us know if the docs page helps?