I am engraving some aluminum business cards and no matter what the orientation of the image, the line of text at the bottom of the card gets squished. You can see that the email at the bottom of the copper colored one is much smaller, however in the image it is the same font size.
Were you engraving top to bottom on the card or bottom to top?
If it is a Mechanical problem, it’s good to discover things like that, so I’d prefer to let your post remain for a while if that’s ok with you. If and when you confirm that it is a mechanical issue it’s still worth sharing. Please let us know when you know or when you have a solution.
I’ll also add this message to your current thread. I might block out your contact email. It’s best to not post contact information in a public forum.