cant connect to deice. it ran fine a week ago usb cable went bad swapped and now no ding when connected and it says waiting to connect
Did your OS update recently?
Were you able to confirm the new USB cable works in this environment? Have you successfully run a job using this new cable?
You can hold the Shift key and click the ‘Devices’ button in the ‘Laser’ window to reset the connection. That would be worth investigation. 
I note you list Ruida, you can also try RDWorks to provide an additional testing point. I might try to connect and run a job from there to see what the results return.