Need help for engraving black slate

LightBurn Software Questions Licensing
1

I have a problem with since I installed version 1. 7.00, when I insert a jpg file and then I look at the preview and see with some jpg files, not all of them, a white bar appears at the top of the preview, and The engraving is also wrong, does anyone have a solution for that?

2

Hi Paul,

Could you send us a screenshot of this “white bar”?

What is wrong with the engraving?

3

i wil do that, i made 3 of them and all different

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4

i engrave slate 100mm x 100mm and the problem is that not all files are like those , some are good and others are bad , the white top burn full power thats 77% but must be black
i byed the files on Etsy and the seller send me others but the same problem

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Untitled-4372×621 85 KB

5

done the day afther you ask for the pictures

6

The white top bar has to come from your file. At least, I have no other explanation for it. Is it a JPEG file? Did you check it with another program?

Your output is mirrored. To change this, make sure, your Origin is set correctly in the “Edit > Device Settings” See more info on this page: