I have a problem with since I installed version 1. 7.00, when I insert a jpg file and then I look at the preview and see with some jpg files, not all of them, a white bar appears at the top of the preview, and The engraving is also wrong, does anyone have a solution for that?
Hi Paul,
Could you send us a screenshot of this “white bar”?
What is wrong with the engraving?
i engrave slate 100mm x 100mm and the problem is that not all files are like those , some are good and others are bad , the white top burn full power thats 77% but must be black
i byed the files on Etsy and the seller send me others but the same problem
done the day afther you ask for the pictures
The white top bar has to come from your file. At least, I have no other explanation for it. Is it a JPEG file? Did you check it with another program?
Your output is mirrored. To change this, make sure, your Origin is set correctly in the “Edit > Device Settings” See more info on this page:
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