Need Trial Reset ... Laser Took 2 Months to Arrive :(

[Saul086 (Saul Ruben)]

Hi everyone,

My laser machine took almost two months to arrive because it got stuck in customs (I live in an Island). I extended the LightBurn trial as much as possible, but unfortunately I couldn’t really use it. Now my trial is completely expired.

Is there any way the team could reset it for me?
This is my [redacted]
I’d really like to test the software properly before purchasing.

Thanks a lot!
Saúl.

[Dskall (D Kallenberger)]

I think you get 3 trial extensions after the first 30 days.
75 days, just sayin.

[Saul086 (Saul Ruben)]

Yes, I know … I already used all the extensions! The problem is that I could only actually use the program for about a week or so because my machine arrived very late.

That’s why I’m asking if there’s any way to reset the trial.

[jkwilborn (Jack Wilborn)]

Trial Extension Request – Laser Machine Issues

Thanks for sharing your trial ID number. I’ve reviewed its properties and the trial ID has been extended to the maximum amount of times possible. You’ve extended your trial 3 times from within the program for a total of 75 days free. To continue using LightBurn, you will need to purchase a license key.

Don’t know if there’s much else @JessN could add…

[MikeyH (Mike Hembrey)]

@Saul086

could only actually use the program for about a week

You had plenty of time to play with Lightburn and learn the drawing features. If you were able to use it for a week, that shows it is compatible with your machine. That is the real purpose of the trial period I believe.

I too bought Lightburn a month before (after 2 weeks trial) I could get home and test it on my machine. I figured I could edit the GCode if it was not compatible with my laser optioned CNC machine.