NEJE- Failed customer service and product backup

LightBurn Hardware Compatibility
1

Has anyone else had problems with NEJE?
I ordered a 40W Laser module and it came dead on arrival.
They ended correspondence abruptly when I sent them a video demonstrating that it wasn’t the test PMW board or wiring.


I would think twice about ordering from them directly.
2

You lost me at " 40W Laser module".

40 watts? LOL…

3

Try their facebook group, they replied when I showed a video of my problem.
If you paid with paypal, start a dispute.
Other than that I understood that they do not give a f***