Hi there, you friendly folks,
Today, I finished assembling a new Atezr P20 Plus. I installed the latest 64 bit
version of Lightburn (downloaded today directly from the Lightburn site) on my
Sony Vaio (Windows 7 Pro, 64 bit) connected the P20 Plus to the PC, using the
USB cable that came with the printer kit.
When asked, I clicked on the FTDI driver-install option. The software installation
finished normally.
Then I switched on the P20+, nothing happened except a loud fan noise from the
laser module. No reaction, as otherwise, no “new device recognized”, nothing. Then I
changed the USB cable that came from Atezr and used one of my trusted Anker
cables. Ah - new serial USB device recognized, but nothing more.
After starting Lightburn, it wanted me to acknowledge that it searches for a suitable
device - but it did not find one. Several iterations, nothing, no laser device
recognized.
Several power-cycles applied to the P20 changed nothing.
Then I pressed the Reset button of the P20 controller. After a second or so, there
was a soft noise, typical for a stepper trying to move, I repeated that and could feel
a short mechanical pulse on the Y-stepper, but no more.
I feel lost now - what strategy do you recommend to proceed?
Any advice is appreciated.
Cheers,
Ulli