New to LB, downloaded 1.04, not responding

Recently changed a leetro to ruida and lightburn. After downloading LB many times it will not talk with the controller and many/most other times when requesting a send to controller or other actions it will be in “not responding” mode and need to be closed. When closed it won’t find controller again. To this point possibly the most frustrating software download ever. Hooked up through usb cable. Software download was 64 bit, rocking a brand new msi computer which is all compatible with that download. Anyone that’s more intelligent than I am, I’d love to hear suggestions. Cheers!

Did you change the software controller settings in lightburn? If not it is probably still trying to communicate witht the leetro.

I actually downloaded the software after changing over to ruida. It works occasionally for/with the ruida, but more often then not I’m looking/waiting/hoping that the action will go through to the controller instead of “not responding” and having to shut down the program. Thanks for the thought though! Any help/ideas are much appreciated!

May have figured it out, I had an extension for my usb connection and without that extension it seems to be working just fine.

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