Newly purchased lightburn software exceeded limits

(Joseph Wahlquist) #1

I purchased a license from Lightburn and my understanding is that it allows me to load it onto my desktop in the office and my laptop by the laser. I got a message today that my trial license has expired on my desktop and would
Not allow me to use the software. When I re-entered the license key , it said that it had exceeded my limit of machines that the software could be installed on. I’ve only put it on two computers. Can you please let me know what to do as my production is now down.

(Oz) #4

If you had purchased a regular license you’d be correct, however you purchased a discounted maker-space license, which is intended to allow members of the space to install the software on one computer to set up jobs to run on their hardware. If you want to use it on more than one computer, you’d need to purchase another seat.