No connection between PC and Ortur LM3

Hi!
I have BIG problems to make my Ortur LM3 to even start at all.

I can push the powerbutton til it comes to upgrade position (when the light flashes red/green/blue)
Then I have also tried to copy the latest firware into the the direction that opens named (OLM3 OTA)
From here it seems to work nice and soon the flashing powerbutton turns into a green light shining for 5 sek. just as it should to tell me the upgrade was successful.
then the maschine shuts down again and I´m back on square 1

Tried to get some help from Ortur but I get like 1 email / day and they dont seem to be so clever.

anybody?

Maybe the person that can explain it has not viewed the posting yet.

Yes I understand… I´m sorry I were not patient…
because I have tried to ask a lot of people but nobody seems to know.
But that is not your fault in this forum.
Sorry again.
/M

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Hi

I dont own an Ortur but…

Is your machine recognised by Lightburn.

What does it say in Lightburn console.

Is the Red Emergency button set correctly.

Do you have the machine selected in Devices and the correct USB port.

Are all switches on machine set correctly and all plu-in connections are good.

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Hi Pete.
Thanks for your answer.
Right now Ihave sent away my computer and laser to an IT technichan at my work.
So we’ll see what he says…
I’ll be right back for answer.

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