No consigo conectar mac con gravadora Longer 40W (I can't connect my Mac to the engraver)

No he logrado poder conectar la gravadora con mi mac. He instalado el "lightburn pero me dice este mensaje: " Se ha producido un problema al enviar los datos al láser.

Es posible que la máquina esté ocupada o en pausa."
Gracias

I haven’t been able to connect the engraver to my Mac. I installed Lightburn, but I get this message: "There was a problem sending data to the laser.

The machine may be busy or paused."
Thanks

Estoy en Ibiza. Ayuda. Tengo la máquina tres meses y no la he podido utilizar.

I’m in Ibiza. Help. I’ve had the machine for three months and haven’t been able to use it.

The two most common connection issues on the Mac are:

  • The CH340 Driver
  • Possible USB-C cable incompatibility

You haven’t mentioned which Mac you have, but this may be the driver you need.

The CH340 serial chip isn’t capable of using all the features that USB-C offers. If you’re attempting to connect the engraver to the Mac with a USB-C cable, the Genuine USB-C port on a Mac may not see it. I have had success in the past by using a thunderbolt serial hub for mac.

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MacBook Pro 13-inch 2020
Chip Apple M1

Please confirm the status of the CH340 Driver as well.

There is a note in this post about using the USB cable that was included with the Laser Engraver.

Macbook pro M1 2020
MacOs Sonoma