"No mountable file systems" error on Mac OS

[Rick (Technical Evangelist)]

Ah, now we are getting somewhere. This, is actually expected behavior.

You can read about this in our documentation (I quote below), there is a lot of helpful information there: Installation & Setup - LightBurn Software Documentation

Please keep us informed as you continue…

Please note that at this time, LightBurn for MacOS is not digitally signed. This means that you will need to tell MacOS that you trust us. (Read about this here: Open a Mac app from an unidentified developer – Apple Support (UK))

@Kris.tina

support number to call

As for a call…sorry, but we do not offer telephone support and here’s why.

Why doesn't LightBurn have a phone number?

I feel like folks don’t understand why we don’t publish a phone number, so I’ll try to explain: With email or the forum, we can have ‘canned responses’ that cover 90% of what people ask, and sprinkle those into our replies, while answering the other 10% the old fashioned way. We encourage people to use the forum for this reason, but here other users can handle the really easy questions, or the ones that we can’t answer because we don’t have that hardware, experience with that kind of job, etc.…