No movement along y-axis

As beginning member of this site I hope this post is in the right place. Sorry if not.
The Atomstack 24 pro is moving only along the x-axis. I cannot understand why this problem suddenly happens. It was always ok until now.
Is it a Lightburn setting or a Attomstack 24 pro driver/mechanical problem?
I did a Lightburn reset but did not work.

Considering that you have given no information other than it isn’t moving, anything we could offer is a guess. Does the laser home? Will it move with the arrow keys? Does it work with Laser GRBL?
Please post a screenshot (not a cell phone pic) of your entire Lightburn screen with your project loaded and the Cuts/Layers Panel and Laser Panel visible. Also post a screenshot of the Settings Window (Gears icon) with the Units and Grids tab visible and post a screenshot of the Device Settings Window (Wrench and Screwdriver icon).

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