No picture with Lightburn Camera

[Timb (Tim Boger)]

Hey … Been working on getting the new camera set up and having problems, this is a win 7 laptop … I did download the suggested drivers and they appeared to load correctly.

I have enabled Camera Control , no help. Not sure what I can try next.

Appreciate some help.

[LightBurn (Oz)]

Can you try the camera in another application? Like Skype, or any other camera app?
You said you downloaded the suggested drivers - was it these?

Windows 7 Drivers for LightBurn Camera

If your desktop is Windows 7, you might need to install the UVC driver bundle. It’s standard on Win8 and later, but an add-on for Win7. I’ve packed them up and placed it here: https://drive.google.com/open?id=1LZFntBE1wyIVT2zgKR7cW4XmZGTJydJt If that doesn’t work, or you’re having issues with Win10, you might need a Media Feature Pack, available here: https://www.microsoft.com/en-us/download/details.aspx?id=16546

[Timb (Tim Boger)]

Hi Oz,

Please see the PM I just sent to you.
Thanks,
Tim