Not seeing Rudia controller in new device wizard

[Ginger]

I recently purchased a Omtech 80w machine, I believe it has a ruida controller and I was looking to connect it via USB. When I restart the laser windows does chime and detect the device (USB Serial Port (Com7) pops up).

However when I try Find My Laser nothing seems to pop up. I read through the forums for a bit and saw a manual installation was recommended in this case, so I went to install manually howver I am not seeing the Ruida controller within the “pick your laser or controller from the list” pictured below:

What should I be selecting here? Can anyone point me in the right direction?

[jkwilborn (Jack Wilborn)]

You have to purchase a dsp license for the Ruida… you can check by…

Clicking Help → License Management, the gui will have your licensed types of controllers…

If you did that, check at the license portal to see if it’s there…

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Good luck with the big new machine… might want to update your profile and add the new machine…

Have fun

[Ginger]

That fixed it! Thank you so much, was scratching my head at that for a while.

Once I get this thing fully running I’ll have to update the profile thanks again!

[jkwilborn (Jack Wilborn)]

Did you need a license?

What method did you use to discover you were missing the dsp license…

Only asking for others that come along later… I’ll mark it solved…

Have fun

[JohnJohn (John Johnson)]

@Ginger

That fixed it! Thank you so much, was scratching my head at that for a while.

We’re opening a new section for License related posts. This is an excellent example. Glad it’s resolved. Thanks @jkwilborn for your efforts here.

[Ginger]

Under license Management like you mentioned, I only had Gcode not Gcode, DSP, Galvo as your screenshot showed. Your explanation was perfect